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Offline guestolo

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« Reply #40 on: December 11, 2008, 10:43:47 PM »
Not sure what's blocking it in IE
Can you do the following, just to keep me updated
Please supply an uninstall list from Hijackthis
Open Hijackthis>>Open MISC TOOLS SECTION>>Open UNINSTALL MANAGER
Click the SAVE LIST... button
Save the list to your desktop then copy>>Paste back here the Whole contents
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Offline cwohayes

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« Reply #41 on: December 12, 2008, 04:29:24 PM »
[quote name=\'guestolo\' post=\'449940\' date=\'Dec 11 2008, 10:43 PM\']Not sure what's blocking it in IE
Can you do the following, just to keep me updated
Please supply an uninstall list from Hijackthis
Open Hijackthis>>Open MISC TOOLS SECTION>>Open UNINSTALL MANAGER
Click the SAVE LIST... button
Save the list to your desktop then copy>>Paste back here the Whole contents[/quote]


2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
5 Spots (remove only)
ABBYY FineReader 5.0 Sprint Plus
Adobe Acrobat 5.0
Adobe Bridge 1.0
Adobe Common File Installer
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Help Center 1.0
Adobe Photoshop CS2
Adobe Photoshop Elements 4.0
Adobe Reader 8.1.3
Adobe Shockwave Player
Adobe Stock Photos 1.0
AGEIA PhysX v7.07.09
Ai Selector
Apple Mobile Device Support
Apple Software Update
Audacity 1.2.6
Big Fish Games Client
Bonjour
Creative Audio Console
Creative Media Toolbox
Creative System Information
DVDneXtCOPY
EZ Vinyl/Tape Converter 2.1.0.9 by MixMeister
Google Toolbar for Internet Explorer
HijackThis 2.0.2
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB915800-v4)
Hotfix for Windows XP (KB952287)
HP Driver Diagnostics
HP Photo Printing Software
HP Precisionscan Pro 3.1
HP Share-to-Web
HP Software Update
Image Data Converter
Image Transfer
iTunes
Java(tm) 6 Update 11
LADSPA_plugins-win-0.4.15
LanguagePro
Lexmark X6100 Series
LimeWire PRO 4.10.0
LiveUpdate 3.3 (Symantec Corporation)
LiveUpdate Notice (Symantec Corporation)
Machinist2DLL
Malwarebytes' Anti-Malware
Marvell Miniport Driver
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft ActiveSync
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Excel MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Standard 2007
Microsoft Office Standard 2007
Microsoft Office Word MUI (English) 2007
Microsoft Plus! for Windows XP
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Mozilla Firefox (3.0.4)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
Nero Suite
nik Color Efex Pro 2.0 IE
Norton AntiVirus
Norton Save and Restore
NVIDIA Drivers
NvMixer
OpenAL
overland
Photosmart 140,240,7200,7600,7700,7900 Series
PixiePack Codec Pack
Print to Fax
QuickBooks Premier Edition 2005
QuickTime
RealPlayer
Security Update for 2007 Microsoft Office System (KB951550)
Security Update for 2007 Microsoft Office System (KB951944)
Security Update for 2007 Microsoft Office System (KB958439)
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft Office Excel 2007 (KB958437)
Security Update for Microsoft Office PowerPoint 2007 (KB951338)
Security Update for Microsoft Office system 2007 (KB954326)
Security Update for Microsoft Office system 2007 (KB956828)
Security Update for Microsoft Office Word 2007 (KB956358)
Security Update for Visio 2007 (KB947590)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
SmartSound Quicktracks Plugin
Sound Blaster X-Fi
Spelling Dictionaries Support For Adobe Reader 8
Steam
System Requirements Lab
Tablet
Treo 700wx User Guide
Ulead VideoStudio 10
Update for Microsoft Office 2007 Help for Common Features (KB957244)
Update for Microsoft Office Excel 2007 Help (KB957242)
Update for Microsoft Office Outlook 2007 (KB952142)
Update for Microsoft Office Outlook 2007 Help (KB957246)
Update for Microsoft Office PowerPoint 2007 Help (KB957247)
Update for Microsoft Office Word 2007 Help (KB957252)
Update for Microsoft Script Editor Help (KB957253)
Update for Office 2007 (KB946691)
Update for Outlook 2007 Junk Email Filter (kb958619)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows Search 4.0
Windows XP Service Pack 3
WinRAR archiver
WordBook for PocketPC
Yahoo! Messenger
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Offline guestolo

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« Reply #42 on: December 12, 2008, 04:51:37 PM »
In IE
Can you click on TOOLS>>INTERNET OPTIONS>>Security
Select the button "Reset All Zones to Default level"
Apply and OK it then close IE

reopen and try again

If still no go, using IE
Go back to the following link
http://get.adobe.com/flashplayer/?promoid=DXLUJ
Deselect Google Toolbar and then Agree to install
Click the gold bar at the top if prompted to Download Activex
Agree to run it
Wait till successful, see if that helps
« Last Edit: December 13, 2008, 02:14:51 AM by guestolo »
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Offline cwohayes

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« Reply #43 on: December 13, 2008, 09:52:10 AM »
[quote name=\'guestolo\' post=\'450095\' date=\'Dec 12 2008, 04:51 PM\']In IE
Can you click on TOOLS>>INTERNET OPTIONS>>Security
Select the button "Reset All Zones to Default level"
Apply and OK it then close IE

reopen and try again

If still no go, using IE
Go back to the following link
http://get.adobe.com/flashplayer/?promoid=DXLUJ
Deselect Google Toolbar and then Agree to install
Click the gold bar at the top if prompted to Download Activex
Agree to run it
Wait till successful, see if that helps[/quote]

I uninstalled the google toolbar first, then uninstalled flash, reinstallled flash, got an error message, retried. there was a text window that popped up too quickly to see what it said then it continued with the installation process. no flash. i tried again and still see that popup for a brief second but no go. any way to get that window to stay open?
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Offline guestolo

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« Reply #44 on: December 13, 2008, 11:29:47 AM »
Quote
I uninstalled the google toolbar first, then uninstalled flash, reinstallled flash, got an error message
Do you know what that error message was?

If your positive that Norton's is not blocking ActiveX controls from running
or any other security software
It may be the permissions got messed up
We can try another step, but let me know if you know what that error message was
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Offline cwohayes

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« Reply #45 on: December 15, 2008, 08:55:13 AM »
[quote name=\'guestolo\' post=\'450214\' date=\'Dec 13 2008, 11:29 AM\']Do you know what that error message was?

If your positive that Norton's is not blocking ActiveX controls from running
or any other security software
It may be the permissions got messed up
We can try another step, but let me know if you know what that error message was[/quote]


I can't even tell if it's an error message. it comes and goes so quickly that you can't even see any text, just the briefest flash of a rectangle. I would think if Norton was causing problems then Flash wouldn't work in Firefox would it?
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Offline guestolo

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« Reply #46 on: December 15, 2008, 01:48:51 PM »
If you have ActiveX content disabled in any Security tools
or in IE's security settings, it will disable the flash content
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Offline cwohayes

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« Reply #47 on: December 18, 2008, 12:46:05 PM »
[quote name=\'guestolo\' post=\'450735\' date=\'Dec 15 2008, 01:48 PM\']If you have ActiveX content disabled in any Security tools
or in IE's security settings, it will disable the flash content[/quote]


I have checked and checked again and I can't find anything that would be blocking Flash or Active X. Want to give up? http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/smile.gif\' class=\'bbc_emoticon\' alt=\':)\' />
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Offline guestolo

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« Reply #48 on: December 18, 2008, 01:14:05 PM »
I hate giving up  http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/tongue.gif\' class=\'bbc_emoticon\' alt=\':P\' />
Can you try the following
http://www.pcpitstop.com/testax.asp

Go to that link with IE
At the prompt, Install and run the activex control

Let me know if it properly displays the date/time
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Offline cwohayes

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« Reply #49 on: December 18, 2008, 05:00:33 PM »
[quote name=\'guestolo\' post=\'451140\' date=\'Dec 18 2008, 01:14 PM\']I hate giving up  http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/tongue.gif\' class=\'bbc_emoticon\' alt=\':P\' />
Can you try the following
http://www.pcpitstop.com/testax.asp

Go to that link with IE
At the prompt, Install and run the activex control

Let me know if it properly displays the date/time[/quote]

Thu Dec 18 17:00:03 EST 2008  yes it does
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Offline guestolo

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« Reply #50 on: December 18, 2008, 05:32:57 PM »
I would like to add a twist to the flash installer
First, I noticed an orphaned entry in your Hijackthis log
If the following entry is still around, let's clear it

Do a "System scan only" with Hijackthis and put a check next to these entries:

O2 - BHO: Tunebite_WebRipPlugin Class - {AA102584-3B97-47e7-B9BC-75D54C110A7D} - C:\Program Files\RapidSolution\Tunebite\plugins\IE\TB_WebRipIePlugin.dll (file missing)


After you have ticked the above entries, close All other open windows
Including this one
Leave Hijackthis open and click FIX CHECKED
OK the prompt and exit Hijackthis

Reboot the computer
Try Flash in IE, does it work?
Probably not, but try anyways

Could you post a fresh Hijackthis log afterwards
In addition, In IE
Can you click on TOOLS>>MANAGE ADDONS>>ENABLE OR DISABLE ADDONS
In the drop down list beside SHOW
Can you run through the list (All 4 areas) and see if ANY Addons or ActiveX controls are Disabled
If so, which ones

Also, you said this earlier
Quote
the windows security center won't start so I have no firewall
What do you mean by that, when you try to start Security Center, what happens?
Any error messages?
« Last Edit: December 18, 2008, 07:26:53 PM by guestolo »
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Offline cwohayes

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« Reply #51 on: December 19, 2008, 05:09:28 PM »
[quote name=\'guestolo\' post=\'451178\' date=\'Dec 18 2008, 05:32 PM\']I would like to add a twist to the flash installer
First, I noticed an orphaned entry in your Hijackthis log
If the following entry is still around, let's clear it

Do a "System scan only" with Hijackthis and put a check next to these entries:

O2 - BHO: Tunebite_WebRipPlugin Class - {AA102584-3B97-47e7-B9BC-75D54C110A7D} - C:\Program Files\RapidSolution\Tunebite\plugins\IE\TB_WebRipIePlugin.dll (file missing)


After you have ticked the above entries, close All other open windows
Including this one
Leave Hijackthis open and click FIX CHECKED
OK the prompt and exit Hijackthis

Reboot the computer
Try Flash in IE, does it work?
Probably not, but try anyways

Could you post a fresh Hijackthis log afterwards
In addition, In IE
Can you click on TOOLS>>MANAGE ADDONS>>ENABLE OR DISABLE ADDONS
In the drop down list beside SHOW
Can you run through the list (All 4 areas) and see if ANY Addons or ActiveX controls are Disabled
If so, which ones

Also, you said this earlier

What do you mean by that, when you try to start Security Center, what happens?
Any error messages?[/quote]

Gee, can you guess what the one disabled add-on might have been??? How would that have happened? I've never looked at the add-on drop down before. Flash works perfectly, well done.

The Security Center problem is on the computer with only Service Pack 1 installed. I downloaded one of the firewalls and antivirus programs you recommended so I'm not going to lose sleep over it unless you just can't resist another challenge?
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Offline guestolo

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« Reply #52 on: December 20, 2008, 03:54:38 PM »
Quote
The Security Center problem is on the computer with only Service Pack 1 installed
Well that's your problem, I think the Security Center was introduced in Service Pack 2

Why haven't you updated yet?
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Offline cwohayes

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« Reply #53 on: December 22, 2008, 02:36:18 PM »
[quote name=\'guestolo\' post=\'451763\' date=\'Dec 20 2008, 03:54 PM\']Well that's your problem, I think the Security Center was introduced in Service Pack 2

Why haven't you updated yet?[/quote]


Long story and not one I want to get into on a public forum http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/cool.gif\' class=\'bbc_emoticon\' alt=\'B)\' /> Thanks for the assist....again.
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Offline guestolo

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« Reply #54 on: December 22, 2008, 03:49:10 PM »
[quote name=\'cwohayes\' post=\'452271\' date=\'Dec 22 2008, 11:36 AM\']Long story and not one I want to get into on a public forum http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/cool.gif\' class=\'bbc_emoticon\' alt=\'B)\' /> Thanks for the assist....again.[/quote]

Your welcome, I'll lock this topic as your problems appear resolved
Take care cwohayes
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